Due to scheduled maintenance on 6 December from 9 am to 3 pm AEDT, myClearance users may experience intermittent service interruptions.
If you are processing an application during this time, please note that information entered on a page may not save. However, any data previously saved will remain unaffected. If you encounter issues, please try again later.
We apologise for any inconvenience and appreciate your understanding.
myClearance is the Australian Government Security Vetting Agency’s (AGSVA) security clearance portal. It is used by applicants, clearance holders and sponsors.
myClearance is used to:
- initiate security clearance requests
- complete, submit and track security clearance applications
- update contact details
- record changes in personal circumstances.
Access
The Australian Government's Digital ID service provides a secure method of logging in to myClearance, making it quicker and easier to access.
myID is the Australian Government’s ID app. To access myClearance, a Standard strength Digital ID is required.
Users experiencing difficulties logging on can visit the myID system maintenance page for status updates.
Support
Resources are available throughout this website to assist with security clearance applications, including a user guide and factsheets.
- Australia's Digital ID System website – provides information on what Digital ID is and how it works.
- myID – provides information on how to set up a myID and how to use it.
Users without access to a myID can contact AGSVA on 1800 640 450 or email securityclearances@defence.gov.au using the subject heading: alternative method.