The Australian Government Security Vetting Agency (AGSVA) tracks performance to ensure key performance indicators (KPI) are met.
There are 3 categories of KPI targets outlined in the AGSVA Service Level Charter:
- timeliness
- customer experience
- quality.
The AGSVA Annual Update provides KPI target outcomes in each category for the reporting year.
Current financial year 2025–2026 data, updated as at 5 March 2026, is reported in the following table.
| Clearance level | KPI target | FY25–26 performance * | % within KPI | Cases completed |
|---|---|---|---|---|
| Baseline | 20 days | 18 days | 79.7% | 20,993 |
| Negative Vetting 1 | 70 days | 37 days | 95.8% | 22,849 |
| Negative Vetting 2 | 100 days | 59 days | 94.7% | 4,698 |
| Positive Vetting | 180 days | 102 days | 86.5% | 2,482 |
| Positive Vetting priority | 90 days | 83 days | 59.4% | 447^ |
* Business days
^ Subset of Positive Vetting count