The Australian Government Security Vetting Agency (AGSVA) tracks performance to ensure key performance indicators (KPI) are met.
There are 3 categories of KPI targets outlined in the AGSVA Service Level Charter:
- timeliness
- customer experience
- quality.
The AGSVA Annual Update provides KPI target outcomes in each category for the reporting year.
Current financial year 2025–2026 data, updated as at 9 April 2026, is reported in the following table.
| Clearance level | KPI target | FY25–26 performance * | % within KPI | Cases completed |
|---|---|---|---|---|
| Baseline | 20 days | 18 days | 75.8% | 24,112 |
| Negative Vetting 1 | 70 days | 40 days | 94.9% | 25,197 |
| Negative Vetting 2 | 100 days | 61 days | 94.0% | 5,411 |
| Positive Vetting | 180 days | 104 days | 85.7% | 2,718 |
| Positive Vetting priority | 90 days | 80.5 days | 60.7% | 532^ |
* Business days
^ Subset of Positive Vetting count