The Australian Government Security Vetting Agency (AGSVA) tracks performance to ensure key performance indicators (KPI) are met.

There are 3 categories of KPI targets outlined in the AGSVA Service Level Charter:

  • timeliness
  • customer experience
  • quality.
AGSVA Service Level Charter 2023-2024 (PDF 343.23 KB)

The AGSVA Annual Update provides KPI target outcomes in each category for the reporting year.

AGSVA Annual Update 2023-24 (PDF 1.3 MB)

Current financial year 2025–2026 data, updated as at 4 December 2025, is reported in the following table.

Clearance level KPI target FY25–26 performance * % within KPI Cases completed
Baseline 20 days 17 days 81.5% 12,578
Negative Vetting 1 70 days 34 days 96.0% 15,103
Negative Vetting 2 100 days 57 days 94.9% 3,534
Positive Vetting 180 days 101 days 87.8% 2,014
Positive Vetting priority 90 days 83 days 59.0% 279^

* Business days 
^ Subset of PV count