The Australian Government Security Vetting Agency (AGSVA) tracks performance to ensure key performance indicators (KPI) are met.

There are 3 categories of KPI targets outlined in the AGSVA Service Level Charter:

  • timeliness
  • customer experience
  • quality.
AGSVA Service Level Charter 2026-2027 (PDF 547.79 KB)

The AGSVA Annual Update provides KPI target outcomes in each category for the reporting year.

AGSVA Annual Update 2024-25 (PDF 1.41 MB) AGSVA Annual Update 2023-24 (PDF 1.3 MB)

Current financial year 2026–2027 data, updated as at 15 October 2026, is reported in the following table.

Clearance level FY 2025–26 Last 12 months* KPI timeframe**
Baseline 19 days 20 days  20 days
Negative Vetting 1 53 days 70 days 70 days
Negative Vetting 2 75 days 101 days 100 days
Positive Vetting 116 days 178 days 180 days
Positive Vetting priority*** 82 days 85 days 90 days

*Refers to the median processing time for cases completed in the last 365 days.
**Calculated in business days. 
***Priority PVs are a subset of the overall PV count