The Australian Government Security Vetting Agency (AGSVA) tracks performance to ensure key performance indicators (KPI) are met.

There are 3 categories of KPI targets outlined in the AGSVA Service Level Charter:

  • timeliness
  • customer experience
  • quality.
AGSVA Service Level Charter 2023-2024 (PDF 343.23 KB)

The AGSVA Annual Update provides KPI target outcomes in each category for the reporting year.

AGSVA Annual Update 2023-24 (PDF 1.3 MB)

Current financial year 2025–2026 data, updated as at 16 October 2025, is reported in the following table.

Clearance level KPI target FY25–26 performance * % within KPI Cases completed
Baseline 20 days 15 days 86.0% 8,445
Negative Vetting 1 70 days 33 days 96.1% 10,743
Negative Vetting 2 100 days 56 days 95.1% 2,506
Positive Vetting 180 days 111 days 86.6% 1,301
Positive Vetting priority 90 days 83 days 59.5% 209^

* Business days 
^ Subset of PV count