Accessing myClearance via Alternate ID login allows identity verification directly with the Australian Government Security Vetting Agency (AGSVA). Digital ID can also be used to verify your identity for login.

For the best experience access myClearance using a desktop, laptop or tablet device. Mobile phone compatibility is not supported.

New Alternate ID user request

Before Alternate ID login access can be enabled, AGSVA must verify an applicant’s identity. This helps protect personal information and ensures that only the verified person can use the Alternate ID.

To request Alternate ID access phone 1800 640 450, or email securityclearances@defence.gov.au with the subject 'Alternate ID' including a copy of 2 of the following valid documents:

• Australian passport (current)
• Australian driver’s licence (front and back)
• Birth certificate
• Visa (using foreign passport)
• Immicard
• Citizenship certificate

Identity verification is required for every new Alternate ID request, even if identity documents have previously been provided to AGSVA. 

Support

Using Alternate ID login does not affect access to myClearance using myID. Users can continue to access myClearance with myID at any time.

The following resource provides guidance on how to request Alternate ID access and log into myClearance.